Legal
Delete your account
Last updated 18 October 2026 · Grabbi Limited · Company No. 16656150
1. In the app or on the website
Sign in, open My Account, scroll down and tap Delete my account, then type DELETE to confirm.
2. By email
If you can't sign in, email hello@grabbi.uk from the email address on your account with the subject “Delete my account”. We will do it within 30 days and confirm by email.
3. What is deleted and what is kept
Deleted: your name, email address, phone number, saved addresses, sign-in details and Green Points.
Kept without your personal details: records of past orders (items, amounts, dates), because UK tax law requires us to keep sales records for at least 6 years.
Related: Terms · Privacy · Cookies · Delivery · Refunds & returns · Age-restricted products