Legal

Franchise Terms

Last updated: April 2026 · Grabbi Limited · Company No. 16656150

100 Stores by 2030

Grabbi is building the UK's first truly conscious quick commerce franchise network. These terms outline the key principles that govern our franchise relationships. Full franchise agreements are provided during the application process.

1. The Grabbi Franchise Model

Grabbi Limited ("Franchisor") grants franchise partners ("Franchisee") the right to operate a Grabbi store within a defined exclusive territory, using the Grabbi brand, technology platform, supply chain, and operational playbook.

Each franchise partner receives the complete Grabbi operating system — not just a brand licence. This includes the full technology stack, supplier relationships, training programme, and ongoing support.

2. Exclusive Territory

Each franchise is granted an exclusive territory with a minimum protected radius of 8 miles from the store location, subject to population density assessments.

No new Grabbi franchise will be opened within the protected territory of an existing franchisee without written consent.

Territory boundaries are defined in the individual Franchise Agreement and may be reviewed upon renewal.

3. What Franchise Partners Receive

Technology Platform

Full access to shop.grabbi.uk ordering system, HQ admin panel, driver app, staff app, and customer app — all pre-built and maintained by Grabbi.

Brand Identity

Full Grabbi brand assets, store design specifications, packaging standards, and marketing materials.

Supplier Network

Access to Grabbi's negotiated supplier relationships and group buying rates.

Operational Playbook

Complete operations manual covering staffing, stock management, delivery procedures, food safety, and compliance.

AI Intelligence

Access to Grabbi Brain — our AI demand forecasting, restock alerts, and business intelligence platform.

Marketing Support

National brand campaigns, social media support, and local marketing guidance.

Training Programme

Initial training for the franchisee and key staff, plus ongoing training updates.

Ongoing Support

Dedicated franchise support team, regular business reviews, and access to the Grabbi franchise community.

4. Franchisee Obligations

Operate the store in full compliance with the Grabbi brand standards and operational playbook
Maintain all required licences including retail licence, alcohol licence (where applicable), and food business registration
Employ staff directly — no gig economy workers for delivery operations
Use only Grabbi-approved suppliers for products sold under the Grabbi brand
Maintain the electric delivery fleet and zero plastic policy
Use the Grabbi technology platform exclusively for the franchise operation
Participate in national promotions and pricing guidelines
Submit to regular brand and operational audits
Pay the agreed franchise fee and royalty on schedule

5. Financial Terms

Full financial terms including the initial franchise fee, ongoing royalty percentage, marketing contribution, and technology fee are provided in the Franchise Information Memorandum available upon application. These terms are commercially confidential.

Indicative investment levels and projected returns are included in our Franchise Prospectus, available at grabbi.uk/grabbi-prospectus.

6. Term and Renewal

The standard franchise agreement term is 5 years with an option to renew for a further 5 years subject to performance standards being met. Renewal terms will be on the then-current standard franchise agreement terms.

7. Brand Standards

All Grabbi franchise locations must maintain the following non-negotiable brand standards:

Zero plastic policy — cloth and jute bags only, bamboo packaging for butcher products
Electric bike or cargo bike delivery fleet
Challenge 25 age verification policy
Premium in-house butcher (where applicable to store size)
Grabbi brand colours, signage, and store design specifications
Real team photos and local community presence

8. Termination

Grabbi reserves the right to terminate a franchise agreement in cases of serious brand standard violations, persistent non-payment, criminal activity, or bringing the Grabbi brand into disrepute. Full termination provisions are set out in the Franchise Agreement.

9. Governing Law

Franchise agreements are governed by the laws of England and Wales. The British Franchise Association (BFA) Code of Ethics is incorporated by reference into all Grabbi franchise agreements.

10. Apply for a Franchise

Interested in bringing Grabbi to your community? Visit grabbi.uk/franchise or email franchise@grabbi.uk.